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Privacy

Effective Date: 1 January 2023

At Twistoe, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and share personal information and data, as well as your rights and choices regarding this information.

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Information We Collect

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We collect personal information from our customers and website visitors in various ways, including when they create an account, purchase a product or service, or otherwise interact with our website. This information may include:

  • Contact information, such as name, email address, and phone number

  • Demographic information, such as age and gender

  • Billing and payment information, such as credit card number and billing address

  • Other information relevant to customer surveys and/or offers

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We also collect information through the use of cookies, web beacons, and similar technologies on our website. This information may include:

  • IP address and browser type

  • Pages visited on our website

  • Interactions with our website, such as clicks and website navigation

 

How We Use Your Information

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We use the information we collect to provide and improve our products and services, as well as for the following purposes:

  • To create and manage customer accounts

  • To process and fulfill orders and requests

  • To send customers marketing and promotional communications

  • To personalize the customer experience on our website

  • To improve the content and functionality of our website

  • To conduct research and analysis

  • To protect against, detect, and prevent fraud and other illegal activities

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Sharing Your Information

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We may share your information with third parties for the following purposes:

  • To fulfill orders and requests, such as by providing shipping information to a package carrier

  • To conduct research and analysis, such as by providing information to a market research firm

  • To send marketing and promotional communications, such as by providing information to a marketing agency

  • To protect against, detect, and prevent fraud and other illegal activities, such as by providing information to a credit bureau

 

Your Rights and Choices

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You have the right to request access to your personal information and to request that we correct or delete it. You also have the right to request that we restrict the processing of your personal information or to object to our use of it. Additionally, you have the right to receive your personal information in a portable format and to have it transmitted to another controller.

To exercise these rights, please contact us at vineet.sagar@twistoe.in.

 

Changes to Our Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the Effective Date.

 

Contact Us

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If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at vineet.sagar@twistoe.in.

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